19
September 2025

CASE STUDY: The astonishing transformation of a physiotherapist

Christina Mooki
Head of Medical Partnership Operations
In this article
Discover how Western Cape physiotherapist Maleen Du Toit transformed her practice with Merchant Capital’s Medical Practice Finance. Learn how tailored, fast, and flexible funding helped her invest in advanced equipment, improve patient outcomes, and stay ahead in a competitive market.
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Background

Physiotherapy practices in the Western Cape, South Africa, are at the centre of promoting physical health and rehabilitation. With more than 160 registered practices in the region, these businesses improve patients' quality of life through advanced therapeutic techniques and treatments.

However, running a successful physiotherapy practice comes with challenges. From keeping up with the latest medical technology and equipment to managing high operational costs, physiotherapists must constantly find ways to enhance services while maintaining profitability.

The Need for Equipment and Funding

Maleen Du Toit, a dynamic physiotherapist in the Western Cape, wanted to push her practice to the forefront of technology. But this ambition required state-of-the-art medical equipment, including two shockwave therapy machines and electric beds.

Shockwave therapy, a non-invasive treatment that accelerates the body’s natural healing process, is highly effective. Yet, the cost of equipment can reach up to R240,000—posing a significant financial challenge. Maleen needed a smart funding solution to remain competitive without draining her cash reserves.

This is a common hurdle for many practices:

  • Securing funding for expensive medical equipment
  • Navigating lengthy, bureaucratic loan applications
  • Finding flexible finance solutions that align with cash flow

This is where Merchant Capital steps in—offering tailored financial solutions for medical practices to overcome these challenges and thrive.

“I highly recommend Merchant Capital's Medical Practice Finance product, and have referred many of my colleagues to Merchant Capital as well.” – Maleen Du Toit

Accelerated Ambition Through Tailored Medical Practice Finance

In partnership with Discovery, Merchant Capital provides the perfect solution with its Medical Practice Finance product.

Maleen secured her first facility in 2022 through Discovery’s WELL platform. The paperless application process and the ability to receive updates within 24 hours were game changers. No lengthy paperwork. No delays.

The flexibility to tailor the finance package meant Maleen could import high-quality equipment from overseas—elevating her practice’s service offering and boosting revenue. Merchant Capital’s seamless approach allowed her to focus on what matters most: her patients.

A Step Ahead From the Rest

The result? Maleen’s practice now offers cutting-edge treatments that set her apart in the competitive physiotherapy market.

The new equipment has:

  • Improved patient outcomes
  • Elevated her practice’s reputation
  • Positioned her as a leader in innovative therapies

What Our Client Has to Say

Maleen praised her Key Account Manager, Thandie Blaai, for being supportive and always available:

“You kept me informed every step of the way and made the process hassle-free.”

Fast, Flexible Finance to Boost Your Practice

Thanks to Merchant Capital’s Medical Practice Finance, Maleen Du Toit transformed her practice—turning financial barriers into stepping stones for growth.

The quick, flexible funding allowed her to:

  • Invest in advanced equipment
  • Strengthen her competitive edge
  • Deliver superior patient care

Her satisfaction speaks volumes—she not only referred colleagues but also recommended Merchant Capital for further business opportunities.

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